eSIM card

All device variants, except a customizable version of the type 3677 are equipped with an integrated eSIM card. On delivery, the eSIM card already has an eSIM profile with all the necessary communication settings.

Potential connectivity loss with custom SIM card

The device cannot establish an online connection to the Proemion DataPlatform when using a customer-specific eSIM card and wrong firewall settings at the SIM provider.
IP addresses of the DataPlatform may change without prior notice.

• Make sure that the SIM card provider is not using IP-address-based white-listing for any DataPlatform communication.
• Make sure that - if white-listing is required - the corresponding DNS names are white-listed at the SIM provider's firewall.

Note

On delivery, the device's eSIM card is not yet activated.
After registration of the CANlink® mobile 3600, activation of the eSIM card is triggered automatically. Usually, this process takes about 15 minutes.
In exceptional cases, it can take up to 1 working day.