Organization dashboard organizations

Organizations

An organization comprises groups of users in hierarchical org units that carry out management tasks. The highest rank in the hierarchy is the distributor level org unit that has visibility of the entire organization. The distributor creates and performs administrative functions for child org units. Generally an organization manages machine models, machines, data and objects such as reports and widgets. The primary org unit types are:

Classification	Visibility	Description
Distributor	manufacturer (OEM), dealer, machine owner	Provides telematics devices, services, 1st-level support and escalation to 2nd-level support.
OEM	Dealer, machine owner	Machine/equipment manufacturer.
Dealer	Machine owner	Provides machines including customer service to end-customers.
Machine Owner	Operators and machines	Owner/operator of the machine in operation.

Org unit members can view child org units but not parent or sister org units.

Org units contain users, models, machines and communication units. Users are assigned entitlements or permissions that allow them to perform functions, manage users, data and machines.

The primary roles are "Admin" and "Maintainer, see Permission levels.
The Admin is responsible for creating the structure of the organization (creating org units, models, widgets) including configuring permissions for Maintainers.
The Maintainer is responsible for managing models, widget layouts, machines and users in org units.