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Table View

The Table View is the default view for Maintenance Tasks, see Maintenance Tasks Overview.

Note

The behavior and configuration of maintenance tasks can vary depending on the manufacturer's requirements and implementation.

Maintenance Tasks Table View
Figure 1: Maintenance Tasks Table View

Maintenance Task Table

The following columns are available for each task and can be shown, hidden, or reordered. Most columns can also be filtered individually via the filter icon in the column header, see Filters:

  • Maintenance type - Scheduled maintenance or Unscheduled maintenance
  • Deadline - Upcoming or Overdue, shown as a colored label with tooltip
  • Progress - Unplanned, Planned, Skipped, or Completed, shown as a colored label with tooltip
  • Signal threshold (e.g. operating hours)
  • Date threshold (calendar-based maintenance)
  • Created / Updated
  • Assigned user
  • Description or Activities
  • Completion Note
  • Acknowledgement

Depending on the defined maintenance workflow, Deadline and Progress states might be set by the Maintenance Planner, see Maintenance YAML configuration explanation.

The table supports the standard table functions:

Single Task Actions

Each task row provides access to individual actions via the three-dots menu. Clicking anywhere on a row opens the task detail view without using the three-dots menu.

Action Description
View task Opens the task detail view (same as clicking anywhere on the row)
Mark as planned / skipped / completed Changes the progress state directly without opening the task detail view, see Update Task
Show signal in plots Opens the Plot Report pre-configured with the machine and signal driving the maintenance task
View machine Navigates to the Machine Page of the machine associated with the task, showing machine state, diagnostics, and operating data
Print task Opens the print dialog for the individual task, see Print Maintenance Tasks

Maintenance Tasks Details
Figure 2: Maintenance Tasks Details

Bulk Actions

Use bulk actions to apply the same change to multiple tasks at once, without opening each task individually.

Click Bulk Actions at the upper right to enable multi-selection of maintenance tasks. Select the desired tasks using the checkboxes, then click Choose Actions to open the bulk edit dialog.

  • Maintenance Bulk Actions
  • Maintenance Bulk Actions Dialog

Bulk actions support:

  • Progress: set the progress state (Unplanned, Planned, Skipped, or Completed) on all selected tasks at once
  • Completion Note: add or delete a completion note (up to 2,000 characters) on all selected tasks at once
  • Assignee: assign a user to or remove a user from all selected tasks at once

Each section can be toggled on or off in the dialog. Click Update to apply the changes.

Selecting Show only selected displays only the selected rows, independent of the active page or any applied filters. Active filters do not affect the current selection.

Selecting Select all is limited to 50 results. When assigning a user during a bulk action, the assignee list is not searchable.

Note

Submitting an empty Completion Note during a bulk action deletes the existing Completion Note on the selected tasks, unless the Completion Note has been configured as mandatory - in that case, an empty note shows a validation error instead, see Completion Note.

Task Detail

The task detail view shows:

Item Description
Deadline / Progress / Type Shown as colored labels
Maintenance Thresholds Shown for scheduled maintenance tasks based on a signal. Displays the signal name, Latest value, Service in value, and Threshold. Click View latest value in plot report to open the Plot Report for the signal. Not shown for unscheduled maintenance issues.
Assigned to Assign a user to the task, see Assign Task
Machine Name, model, OEM, and organization of the associated machine
Description The maintenance task description
Activities Optional checklist of steps to complete, grouped by category where configured. Can be shown instead of Description.
Completion Note Add information regarding the task
Document links Links to external resources such as spare part ordering portals or documentation, configured via the Maintenance Planner
Acknowledgement Shows who has acknowledged the completion of the maintenance task
History Chronological list of all actions performed on the task

Maintenance Task Detail View
Figure 3: Maintenance Task Detail View

When a maintenance task is completed, click Mark as... > Mark as completed in the header, see Update Task.

Assign Task

Maintenance tasks can be assigned to service technicians directly from the task detail view.

User field for assigning Maintenance Task
Figure 4: User field for assigning Maintenance Task

  1. Open the desired Maintenance Task.
  2. Choose from the list of eligible users in the Assigned to field. You can also search by name.

The user is now assigned to the Maintenance Task.

To unassign the user, click the delete icon next to the name:

Unassign user from Maintenance Task
Figure 5: Unassign user from Maintenance Task

Note

If the permission of the assigned user changes to a lower level, the user will be automatically unassigned.

Acknowledge Task

Acknowledging a maintenance task means adding a signature to confirm the completion of the task. Once signed, the maintenance task shows the Acknowledgement section.

Acknowledge Task
Figure 6: Acknowledge Task

Click Show image to view the signature. This is only available to users with Maintenance Task:Admin Permission Set.

Machine Owners can see the completion note and that the task was acknowledged for completed tasks only.

Update Task

The Mark as... menu at the top of the task detail view can be used to set a task's progress to Planned, Skipped, or Completed. The menu is not displayed for skipped maintenance tasks.

Mark as menu
Figure 7: Mark as menu

To complete the maintenance task, click Mark as... and select Mark as completed. A confirmation dialog is displayed:

Complete the task confirmation
Figure 8: Complete the task confirmation

Confirming with Complete changes the Progress of the maintenance task to Completed and iterates/resets the Service Cycle. This action cannot be undone.

Note that a maintenance task may be closed despite pending Activities.

Switch to Card View

To switch to the Card View, click Back to old view at the upper right of the table.

Back to old view button
Figure 9: Back to old view button