Machine contracts intro
The DataPortal allows a user with the Contract:Maintain permission set an overview of the contracts and the current status for their machines. When a machine/communication unit (CU) is activated, the tariff is then selected and a contract is created. When the machine changes ownership from the OEM to the machine owner, the contract typically remains with the OEM. Each CU has a single contract. For information on the availability of the Proemion tariffs for each country, see Cellular Dataplan.
To view the contracts, open Settings > Administration > Contract.
You may search, sort or filter by the following items.
| Item | Description |
|---|---|
| Contract ID | The identification number of the communication unit's hosting contract. |
| Your Internal Reference Number | Your order/purchase number for internal reference (the internal reference number can be assigned during Go Live). |
| Contract start date | Shows the date when the contract was started. |
| End date / Renewal date | Shows the reference date when the hosting contract will be renewed (in case of a manual Contract Renewal by the user) or terminated in compliance with a period of notice (in case of State = active (cancelled)). |
| Activation Date | Shows the date when the device was activated. |
| Deletion date | Shows the date planned for deleting a terminated machine. |
| Contract State | Shows the current state of the contract. |
| NOTE: Machines with terminated contracts will be removed from the portal after 3 months, i.e. the historic machine and CU data will be then deleted. | |
| For more information on the different states, see Contract State and CU State. | |
| Renewal requested | Indicates if a user requested a renewal. Only if the feature has been activated. |
| Hosting Plan | The identification number of the hosting plan. |
| Hosting Plan Description | The name/description of hosting plan, e.g. "PE DataPlatform Hosting 50 GlobalLight+". |
| CU - ID | The identification number of the communication unit. |
| CU - State | The state of the communication unit. |
| For more information on the different states, see Contract State and CU State. | |
| Machine Name | The identification of the machine. |
| Machine Model | The name/identification of the model. |
| Serial | The unique, identifying number or group of numbers and letters assigned to the machine. |
| PIN | The Part Identification Number of the machine. |
| Machine Location | The current location (country) of the machine. |
| Support in Machine Location | Shows whether the (planned) machine location is supported by the current hosting plan, i.e. whether the country the machine is or will be located in is covered by the hosting plan. The supported country can already be checked in the Go Live menu. |
| Possible values: | |
| - "Supported": The current machine location is supported by the hosting plan. | |
| - "Not Supported": The current machine location is not supported by the hosting plan. | |
| - "Unknown machine location": The location of the machine is not known. | |
| Organization Unit | The organization unit the machine is assigned to. |