The following sections contain information on operating the device and the Proemion Configurator software.

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Create Support Archive

If the Proemion Support team request further information, an archive in ZIP format of the configuration can be produced which can help diagnosis.

In the menu bar, select Help > Create support archive..​.

Figure 1: Creating a Support Archive with the Proemion Configurator

A dialog opens where you can save the configuration locally.

For more information, refer to the Proemion Configurator Manual.