Skip to content

Contract End Notification

You can receive email notifications for machine contracts about:

  • renewal requests - a customer of yours or any other user with interest in the machine but without enough permissions to renew a contract has expressed interest in extending the telematics contract on a machine.
    (The renewal request is done in the Machine Page, i.e. via the Master Data Widget.)
  • already expired - see note below
  • to expire soon - see note below

Note

Consider that contracts in the Active state will be renewed automatically when not cancelled within the notice period.
Contracts in the active (cancelled) state may be renewed manually until the contract end date (consider the days left for renewal) if still needed, see Contract Renewal.

If there are contracts to be expired or renewed, you will receive the email.
If there are no contracts due within the next time, no email will be sent.

Subscribe to Contract End Notifications

This feature is enabled by default for organizations of Type "Dealer" and new users.

If not enabled, you must toggle the feature "Contract End Digest" in the Feature Switch for the according organization unit(s), e.g. of Organization Type "OEM".
You must have the following permission set to both enable and receive notifications: Contract:View.

Then, you can enable the notifications for Contract End, see Subscribe to DataPortal Notifications for receiving the Contract End Notification email.

Notification Content

The Contract End Notification email containing the information described above looks as follows:

Contract End Notification email
Figure 1: Contract End Notification email

You can also unsubscribe from the Contract End Notifications.