Maintenance Task Types

This section explains the different types of maintenance tasks, how they are created, and how they are managed.

Scheduled Maintenance

Scheduled maintenance tasks are based on the Service Cycle, DTCs, faults, or other regular intervals and are implemented by the manufacturer via the Maintenance Planner.

Maintenance Issues

Unscheduled tasks, so-called Maintenance Issue, can be created by manufacturers and machine owners for tasks that need to be done in between service cycles, using the REST API call Create Maintenance Task.

Dealers and machine owners are able to view and manage tasks, such as adapting the state or adding a Completion Note.

Both scheduled and unscheduled maintenance tasks undergo the same progress from Unplanned to Completed and can have the same deadlines Upcoming and Overdue.

Hours-to-next-service

Maintenance tasks can also be based on hours-to-next-service. In this case, a decrementing, resetting signal is used to create the next maintenance task, in contrast to scheduled tasks which use an incrementing, non-resetting operating hours counter.

You can choose between hours-to-next-service or scheduled maintenance task types.

Consider that in the Machine Companion App Manual, a mix of maintenance tasks based on the signals hours-to-next-service and operating hours is used.