Maintenance task types

Scheduled and Unscheduled Maintenance Task Types

Scheduled maintenance tasks and plans are based on the Service Cycle or DTCs and faults or other regular, time intervals
Scheduled maintenance tasks are implemented by the manufacturer
The Maintenance Planner can be used for that.

Unscheduled tasks, so-called "maintenance issues", may be created by both manufacturers and machine owners for tasks that need to be done inbetween service cycles
The REST API call Create Maintenance Task can be used for that.

Dealers and machine owners are able to view and manage tasks like adapting the state or adding a Completion Note.

Both scheduled and unscheduled maintenance tasks undergo the same progress from "Unplanned" to "Completed" and can have the same deadlines "Upcoming" and "Overdue"
For more details, see Maintenance Tasks Overview.

Hours-to-next-service Maintenance Task Type

Maintenance tasks can also be based on "hours-to-next-service"
In this case, a decrementing, resetting signal is used to create the next maintenance task.

Note that the scheduled and unscheduled maintenance task types are based on operating hours, an incrementing, not resetting counter.

Note

You can choose between "hours-to-next-service" or "scheduled" maintenance task types.

For Hours-to-next-service Maintenance Task Types, the "Target" is always 0, while the "Latest" value is always positive and, thereby, the "Next service in" value, too, see following example:

Figure 1: "Next service in" example

While for scheduled maintenance tasks, the "Target" value of scheduled operating hours is used as a basis for the calculation for the "Next service in" value: "Target" - "Latest" = "Next service in".

Consider that in the Machine Companion App Manual, a mix of maintenance task based on "hours-to-next-service" and "operating hours" is used.

Prerequisites

Maintenance Tasks is a specialized feature available in the DataPortal as part of Feature Switches
It should be noted that implementing this functionality requires additional Proemion resources including project setup, manual configuration, recurring services and so on.

The Scheduled and Unscheduled Maintenance Task Types have separate features switches, see Available Features.

Note

To discuss implementing Maintenance Tasks for your organization, create a ticket at the Support or contact your Proemion representative.