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DTC Notification

The Proemion DataPortal features a daily email summary of machines with DTCs (diagnostic trouble codes or errors codes) within the previous 24 hours (active and cleared errors). This feature enables machine owners to quickly identify machine issues and track their resolution
Notifications are sent once per day and include a list of and links to machines with DTCs.

Note

You won´t receive DTC notifications from machines which you can only access through a share.

Notification Content

Notification Content
Figure 1: Notification Content

The email contains the information described in the table below.

Element Description
Machine Links to the Machine Page in the DataPortal.
Time Shows when the error started, resp. when it ended (for Machines with cleared errors).
Component Machine component.
Signal Signal that shows erroneous behaviour.
Type of error Type of failure detected..
Severe Level Level of severity, e.g. "Least Severe Level (17)".
Excessive Indicator If there are more than 3 error entries or more than 100 machines with errors, this will be indicated in the summary.

Subscribe to DTC Notifications

To subscribe to DTC notifications for your organization, configure the Machines errors (DM1) in your Notifications settings.

Once notifications are configured the user will receive DTC Notifications for all the machines in their visible organization(s)
The notifications are sent daily between 5 a.m. and 6 a.m (local time).