Contract cu state
Contract State and CU State¶
The Contract State and CU State may have the following values.
The following Contract states are possible:
| Contract State | Description |
|---|---|
| testphase | Contract with future start date. CU is allowed to connect and send small amounts of data. |
| active | Contract is active. The CU is allowed to send data. All contracts with this state will be renewed automatically a specific time before the Renewal date. |
| active (cancelled) | Contract has a defined End date and will be terminated once this date is reached. The contract term can be extended by using the Contract Renewal function. |
| terminated | Contract has reached its End date and the CU is no longer allowed to connect. Please refer to chapter Reactivation for further details on how to reactivate a terminated device. |
Data retention and GDPR
Machine and communication unit (CU) data are retained for 3 months after contract termination. After contract termination, the contract state changes to terminated and the CU can no longer connect to the DataPlatform. You can reactivate the machine within this 3-month period, as long as it is still visible in your organization. If you reactivate the machine within this period, historical machine and CU data remain available. After 3 months, the machine is automatically removed from the DataPlatform. All historical machine and CU data are permanently deleted and cannot be recovered. Proemion does not retain customer data without a valid contract in order to comply with GDPR requirements.
The following CU states are possible:
| CU State | Description |
|---|---|
| created | CU/Machine exists in the Data Platform. It is ready for Provisioning. Note: Machines with this state may not be visible on your account. |
| provisioned | CU is visible on your account and ready for activation with Go Live. |
| Live | CU is activated and can send data. |
| terminated | CU is no longer allowed to connect. Please refer to chapter Reactivation for further details on how to reactivate a terminated device. |
| archived | CU and machine data have been wiped. Please refer to chapter Reactivation for further details on how to reactivate an archived device. |
| resiled | Machine data have been wiped from the CU. Please refer to chapter Reactivation for further details on how to reactivate a resiled device. |