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Login Page

To sign in to the DataPortal, proceed as follows:

  1. Open a web browser and go to DataPortal.

  2. Enter your Username and Password.

    Enter your Username and Password
    Figure 1: Enter your Username and Password

  3. Select Log in

If you enter an incorrect password multiple times, the login screen may be temporarily locked. If you forgot your password, see Password Reset.

You can change the language in the footer. The Login page can be customized in Themes.

The default URL for the Proemion login page is https://dataportal.proemion.com/.
If you use an OEM-branded access to the DataPortal, use the URL provided by your OEM.

Usernames for DataPortal are not case-sensitive.

Sign out behaviour

When users sign out of the DataPortal:

  • The user´s session ends.
  • The user is returned to the login page.
  • No redirect to an external URL occurs.

Alias Email

For the email address, usually used as the username, it is allowed to use email subaddresses, provided that your email provider supports it. By that, you can have multiple accounts with 1 email address, e.g. myemail+machine-owner@oem-mail.com.

This feature supports Dealers that work on multiple OEMs; there might be many users that need multiple emails to log in to different OEMs' DataPlatform accounts. It can also help a single OEM's user to create test users for different organization unit types or even subcustomers, e.g. myemail+dealer@oem-mail.com, myemail+customer-a@oem-mail.com.

Alternative method for alias email

If the method described above does not work, consider the following option to make it work:

Use machine-owner+myemail@oem-mail.com, instead of myemail+machine-owner@oem-mail.com.

Some providers require the alias directly before the @ symbol, i.e. "current-username+alias@oem-mail.com". For concrete examples, see the following list:

  • Gmail (Google): Format: username+alias@gmail.com

    • You do not need to create a new email or user to receive these emails to your primary Gmail account.

    • You may need to create an official alias within Gmail to reply FROM your account without exposing your actual Gmail address.

  • Microsoft: Format: username+alias@domain.com for Outlook services (such as Live.com, Outlook.com and possibly more)

    • You may need to create an official alias within Outlook to reply FROM your account without exposing your actual Outlook address.

  • Proton Mail (proton.me): Format: username+alias@proton.me

The use of the "+" symbol in email addresses, often referred to as "plus addressing" or "subaddressing," is described in RFC 5233 "Sieve Email Filtering: Subaddress Extension" and RFC 5321 "SMTP" section 4.5.1. Between RFC 5321 SMTP and RFC 5233 Sieve Email Filtering: Subaddress Extensions, the lack of a universal standard allows providers to interpret placement individually, leading to variations in how subaddressing is implemented across different email systems.

Password Policy

New users are asked to create a new password with the following criteria:

The password must have:

  • Min 12 characters.

  • Max 64 characters. Any character is allowed.

  • Different from username or email.

  • Max 2 consecutive characters.

Password Reset

Users can reset their password by selecting the Forgot password link. You are then prompted to enter the account email address and a link to change the password will be sent. Enter your new password according to the Password Policy.

Note

The link for the password reset is valid for 10 minutes.

Note that as an admin you may also Force Password Reset, Suspend Users and Inactive Users or Delete Users.

Note that when an admin used the Force Reset Password option, you as the user don't receive an email and can't log in unless you create the new password via Forgot password as described.