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CANlink mobile 3700 Device Manual

Version: 11.0.1010 – © 2026 Proemion GmbH

CANlink® mobile 3700 (Type 3771)
Figure 1: CANlink® mobile 3700 (Type 3771)

Preamble

Preamble

In the following chapter you find general information on the company and on the device manual.

All brands and trademarks named in this document and possibly protected by third-party rights are subject without limitation to the terms of the valid trademark law and intellectual property rights of their respective registered owner.

You can find a list of the free-source and open-source software as well as copyright notes, license texts and, if applicable, the relevant source code on our website under the link: Free & Open Source Software Observe all local and regional laws and provisions as well as the safety instructions contained in this document.

Contact

Proemion GmbH
Donaustr. 14 36043 Fulda, Germany
Phone: +49 661 9490-0
Fax: +49 661 9490-111
info@proemion.com

Proemion Corp.
US Subsidiary 241 Taylor St., Suite 301
Dayton, Ohio 45402, USA
Phone: +1 937 558 2211
Fax: +1 937 641 8787
info-dayton@proemion.com

Proemion Ltd.
373 Gangnam-daero Seocho-gu
Seoul, 06621, South Korea
Phone: +82 2 6080 9490
Fax: +82 504 484 9490
info-seoul@proemion.com

Website: Proemion

About This Manual

This document is part of the product and provides important information on the intended use, safety, installation, and operation of the devices described below. The document is intended for qualified technicians and electricians with advanced knowledge in electrical engineering and field bus systems, allowing them to estimate the risks and hazards of operating the device and to integrate it into systems with components of other manufacturers.

Safety Levels

The safety levels have the following meanings:

Danger

Severe injury or death. Probability: very high

Warning

Severe injury or death. Probability: possible

Note

Indicates notes and information

Other information

Tip

Valuable information

Tasks

Tasks are structured as follows:

  • Aim of the task
  • Prerequisites for the described task.


  1. Step 1.

  2. Step 2.

    Result of correct performance of the task.

  3. Step 3.

Lists

Lists are indicated as follows.

  • List item

Notations

The following notations are used in this document:

Designation Representation
Keys, commands, messages Keys, commands, messages
Navigation in menus, functions of the user interfaces, file paths FILE > SAVE > Click OK button
Accessories Cable, adapter

About the Device

Device Overview

This section provides an overview of the device components, identification labels, interfaces, and operating functions.

For additional information, see:

Device Elements

CANlink mobile 3771
Figure 1: CANlink mobile 3771

# Item # Item
1 ON LED 6 Ethernet connector (SPE)
2 STATUS LED 7 Main Plug connector
3 Type label 8 Fixing holes
4 Housing 9 Back-side label
5 Antenna connector (WiFi/BLE, Cellular, GNSS)

Type Label

The device type labels are located on the front and the back side of the housing and contain important regulatory information, including:

CANlink mobile 3771 front and back side type labels
Figure 2: CANlink mobile 3771 front and back side type labels

# Item # Item
1 Model designation 10 Bluetooth Low Energy (BLE) MAC address
2 Type 11 Reserved
3 Reserved 12 Area of Regulatory and Compliance markings
4 Part number 13 Product Change Index
5 Serial Number 14 Manufacturer address
6 IMEI number 15 Country of origin
7 Power supply 16 Hardware version
8 Ethernet MAC address 17 Protection class
9 WLAN MAC address 18 Traceability code

Note

Do not use solvents on the type label, as they may remove or destroy product information. The type label must not be removed. Record the information on the type label in case it becomes damaged. This information is required for product setup and support purposes.

Traceability Code

The device type label includes a Data Matrix code that serves as the traceability code. It provides a machine-readable representation of the device identification data.

Example:

253004059000000000001815014(I)357520074597168(W)D4CA6E7D0CAA(B)D4CA6E7D0CA9(E)D4CA6E7D0CAB
Item Description Length
Part number 253004059 9
Reserved 00000000000 11
Serial number 1815014 7
(I) followed by the IMEI Number 357520074597168 15
(W) followed by the WLAN MAC Address D4CA6E7D0CAA - only certain types 12
(B) followed by the Bluetooth MAC Address D4CA6E7D0CA9 - only certain types 12
(E) followed by the Ethernet MAC Address D4CA6E7D0CAB – only certain types 12

Options that are not available for a specific type are not shown in the code.

Interfaces and Connectivity

Depending on the device type, the device provides the following interfaces:

  • Cellular communication (4G/LTE)
  • GNSS for positioning data
  • Wi-Fi/BLE
  • Ethernet (Single-Pair Ethernet via dedicated connector)
  • CAN interface via main connector

External antenna connectors may be available for cellular communication and GNSS and Wi-Fi/BLE.

Some variants include an integrated battery for temporary backup in case of power failure.
The battery is not intended as a permanent power source.

These interfaces allow connection to external devices such as PCs, smartphones, or tablets for data transmission, visualization, and analysis.

Operating Modes

The device supports the following operating modes for wireless CAN data transmission via Wi-Fi and BLE:

- CAN-BLE interface – connection to a BLE central device

Environmental Conditions

The device is designed for use in industrial environments as well as in earth-moving machinery.

Protection class IP6K7 is achieved only when all connectors are properly sealed using appropriate connectors or protection caps.

For installation details, see:

Available Models and Types

All Types in the table are Standard Variants.

Housing Form Type Part Number Battery Antenna Ethernet
Housing Form A – Main Plug only 3733
3737		 253004822
253004813		 -
✓		 Integrated
Integrated		 -
-
Housing Form B – External Antenna Connector 3773
3777		 253004823
253004814		 -
✓		 External1
External1		 -
-
Housing Form C – Ethernet Connector 3731 253004820 - Integrated ✓
Housing Form D – Ethernet and External Antenna Connectors 3771 253004821 - External1 ✓

Note: Customer Specific Variant (Type 3721, Part Number 253004400, Housing Type MT14) is also available. The features External Antenna, Battery, Ethernet (SPE), LIN, 1-Wire, Digital Output and CAN3 are not available.

  1. via Quad HFM connector (Z-code) ↩↩↩

Scope of Delivery

  • CANlink mobile 37xx
  • Instruction Sheet with brief CE declaration

The Launch Kit must be purchased additionally to connect and use the device.

Launch Kit

The Launch Kit includes all hardware components required to commission the CANlink® mobile 3700 device.

Note

Access to the DataPlatform is not included by default. It must be explicitly requested and included in both the quotation and the final sales order.

Scope of Delivery

37xx Launch Kit Part Number: 253000176

The kit contains the following components:

Component Description Part Number
Starter cable 6 open leads, 2 D-Sub connectors, 1 power connector, 2 m 136000246
Main connector cable 14-pin (Micro Timer II, COD.1), open wire ends, 2 m 136000198
CAN bus terminator D-Sub/D-Sub, 120Ω 157000033
Power supply unit 24 V / 0.83 A / 20 W, incl. international plugs 257004007
USB cable 2 m (USB-C to USB-C) 136000244
Mounting kit M5, housing GH120x 141000017
CANlink® Connector kit Connector kit for CANlink device interfaces (power, CAN, I/O) 132600031
External antenna LTE/GNSS/Wi-Fi, 3 m cable, HFM-Quad connector 157000136

Accessories

The following accessories are compatible with CANlink® mobile 3700:

Component Description Part Number
Launch Kit CANlink® mobile 3700 Launch Kit 253000191
CANlink® Connector kit Connector kit for CANlink device interfaces (power, CAN, I/O) 132600031
External antenna LTE/GNSS/Wi-Fi, 3 m cable, HFM-Quad connector 157000136
Main connector cable 14-pin (Micro Timer II, COD.1), open wire ends, 30 cm 136000188
Main connector cable 14-pin (Micro Timer II, COD.1), open wire ends, 2 m 136000198
Mounting kit M5, housing GH120x 141000017
Single-pair Ethernet cable 2 m (H-MTD to H-MTD) 136000245
Starter cable 6 open leads, 2 D-Sub connectors, 1 power connector, 2 m 136000246
USB cable 2 m (USB-C to USB-C) 136000244

Software Tools

The following software tools support commissioning, configuration, and maintenance of the device.
All tools can be downloaded from the Proemion Download Center.

Software Description
Proemion Configurator Configuration and parameterization of CANlink devices
Proemion Firmware Programmer Firmware flashing and update of CANlink devices
Remote Service Tool Remote access and service operations on connected devices
CANlink DeviceAnalyzer Diagnostics and analysis of device logs

CANlink® mobile light

With the CANlink® mobile light, Proemion offers a concept to new customers who want to gradually adapt to a telematics system.

The CANlink® mobile light has a lower starting price and the same properties as any device from the CANlink® mobile, i.e. the same hardware, firmware and configuration.

CANlink® mobile light devices are tied to certain hosting plans that limit the amount of data and features available to those CUs.

The CU can be later upgraded in the DataPortal to access less limited hosting plans by paying an additional one-time fee, see CANlink® mobile light Upgrade.

Safety Instructions

This section contains safety instructions that must be followed to prevent injury, death, or damage to the device.

Intended Use

The device is designed for use in industrial environments as well as in earth-moving machinery.

The device is not intended for safety-related applications.

Foreseeable Misuse

The device must not be used in the following ways:

  • Use in safety-related or safety-critical applications (e.g. according to ISO 26262)
  • Use in potentially explosive atmospheres
  • Use as a permanent power source via the internal battery
  • Cleaning with high-pressure equipment (e.g. pressure washer)
  • Any use outside the specified environmental and operating conditions

Qualified Personnel

The device must only be installed, commissioned, and serviced by qualified personnel.

Qualified personnel are trained technicians or electricians with knowledge of:

  • Electrical systems
  • Fieldbus communication (e.g. CAN)
  • Applicable safety regulations

Personnel must have read and understood this documentation and have access to it at all times.

The responsible organization must ensure that only qualified personnel work with the device.

Functional Safety Restrictions

DANGER: Use in safety-related applications

Risk of severe or fatal injury.

The device operates using wireless communication. Data transmission cannot be guaranteed at all times due to possible network limitations, interference, or device malfunctions. The device is not designed, certified, or authorized for use in functional safety or safety-related applications (e.g. according to ISO 26262). Any failure, misconfiguration, or misuse may lead to malfunction of safety-critical systems.

  • Never use this device in applications where human safety depends on its correct operation.
  • Never use the device to influence or interfere with safety-relevant communication (e.g. powertrain CAN or other safety-related networks).
  • The system integrator is responsible for ensuring that the device does not affect safety functions.
  • Do not rely on wireless communication for critical or safety-relevant data transmission.

Explosion and Hazardous Environments

DANGER: Explosion hazard

Risk of severe or fatal injury.

Operation of electrical equipment in potentially explosive atmospheres may cause ignition.

  • Observe all applicable regulations for hazardous areas.
  • Do not install antennas near flammable substances (e.g. fuel tanks).

Aircraft Restrictions

DANGER: Interference with aircraft systems

Risk of severe or fatal injury.

Radio frequency emissions may interfere with aircraft communication systems.

  • Disconnect the power supply before entering an aircraft.
  • Ensure the device cannot be switched on during flight.

Electrical Safety

WARNING: Electric shock

Risk of severe or fatal injury.

  • Do not use the device if there is visible damage.
  • Do not open or repair the device.
  • Repairs must only be carried out by the manufacturer.

Radio Frequency (RF) Exposure

WARNING: RF exposure and interference

Risk of severe or fatal injury.

Radio frequency emissions may interfere with medical and electronic equipment.

  • Keep a minimum distance of 20 cm between antennas and persons.
  • Do not operate the device near medical equipment (e.g. pacemakers) without verifying compatibility.
  • Follow local regulations in hospitals and sensitive environments.

Installation and Power Supply Risks

WARNING: Improper installation or power supply

Risk of injury or device damage.

  • Installation must be performed by qualified personnel.
  • Protect the power supply circuit with an external 2 A fuse.
  • Disconnect all connections before working on the device.

Mechanical Protection

Risk of property damage

The device is protected against mechanical impacts according to class IK07 (IEC 62262, impact energy 2 joules).

  • If higher protection is required, additional external protection must be provided.
  • If necessary, install external protection measures such as protective housings or shields to protect the device from external influences (e.g. water spray or mechanical impact).

Device Integrity and Handling

Risk of property damage

Improper handling may lead to device malfunction or damage.

  • Do not use damaged cables or connectors.
  • Ensure all connections are correctly assigned and not forced.
  • Do not expose the device to solvents.
  • Do not immerse the device in liquids.
  • Ensure all connectors are properly sealed to maintain protection class (IP).

Cleaning and Environmental Limits

Risk of property damage due to water exposure

The device is resistant to water jets according to IPxK5. Higher pressure or flow rates may cause damage.

  • Do not clean the device with a pressure washer.

Antenna Placement

Interference due to incorrect antenna positioning

Improper antenna placement may reduce performance or cause interference.

  • Maintain a minimum distance of at least 1/4 wavelength between antennas.
  • Avoid distances that are multiples of the wavelength.
  • Do not operate antennas together with other transmitters unless properly evaluated.

Features

Modes and I/O

Online Mode

With Online mode, the device enables seamless, real-time monitoring and data management during machine operation.

You can record CAN messages, GNSS data, and internal sensor values (e.g., acceleration and gyro) while your machine is running. The device automatically stores all data in nonvolatile memory and uploads it to the DataPlatform when a connection is available. Depending on the device features, you can also log custom data from I/O functions or GNSS receivers, making it easy to track process variables or environmental conditions.

At the same time, you can transmit CAN messages and GNSS data in real time via BLE, Wi-Fi, or the mobile network. This allows for live monitoring of machine parameters, instant adjustments, and bidirectional communication with external systems. Custom CAN messages can be sent to the device from external sources, enabling flexible integration into your workflow. Incoming real-time sessions can be blocked via configuration or the CANopen object dictionary if required, giving you control over network traffic and device access.

This Online mode consolidates all data handling into a single workflow and ensures that your operations are continuously monitored and fully connected to the DataPlatform.

Further information on Connection Types and data storage, including Time Series Handling, can be found in the DataPortal user manual.

Input/Output Functions

The device allows monitoring and recording of process-relevant signals through its input/output functions. You can use the inputs to log status information from machines or devices, such as switch and sensor states, and to track operational parameters. The data collected via the input/output functions can be visualized locally or forwarded to the DataPlatform via CAN for further analysis.

The CANlink® mobile 3700 provides 2 analog inputs, suitable for monitoring key signals or selected machine parameters.

The digital output can be used to control external devices or indicate system states, for example by triggering alarms, status lights, or relays. Custom logic can be implemented to respond to specific input conditions, enabling flexible automation and monitoring.

Connectivity

Cellular Interface

The device is equipped with a cellular interface for reliable mobile data transmission. It supports common mobile network standards

(4G/LTE)

and automatically selects the best available network to ensure optimal coverage and performance. Seamless fallback mechanisms guarantee continuous connectivity. The interface enables secure bidirectional data exchange for remote monitoring and control applications. Support for specific network standards may vary depending on the device variant.

Sensors

GNSS-Global Navigation Satellite System

The device is equipped with a GNSS receiver.

You can send the position data determined by the GNSS receiver via the CAN bus or the Cellular network.
The receiver can process signals from GPS, GLONASS and BeiDou satellites. It can process data from two navigation systems simultaneously. This increases the accuracy.

Acceleration Sensor

The acceleration sensor registers and evaluates accelerations in the directions of the X, Y, and Z axes, and sends them via the CAN bus.

Accelerator Sensor CANlink® mobile 3600
Figure 1: Accelerator Sensor CANlink® mobile 3600

Note

The sensor is not calibrated.

Gyro Sensor

The 3-axis gyro sensor registers and evaluates the angle speeds in the X, Y, and Z axes and sends them to the CAN bus.

Gyro Sensor CANlink® mobile 3600
Figure 1: Gyro Sensor CANlink® mobile 3600

Note

The sensor is not calibrated.

Hardware

Cables

Cables

The device supports different cable types for specific use cases:

  • Starter Cable – used for power supply and CAN communication
  • Diagnostics Cable – used for device diagnostics and debugging via USB
  • Adapter Cables – used to integrate the device into existing systems or to adapt legacy connections

Detailed information for each cable type, including connector pinouts, is provided in the following sections.

Cable Installation

The following instructions apply to the installation and routing of cables for the device.

Proper cable installation is essential to ensure reliable operation and to prevent damage to connectors and the device.

  • Assemble the cables in accordance with the recommendations of the cable or connector manufacturer.
  • Ensure a sufficient bending radius of all cables during installation.
  • Ensure appropriate strain relief for all cables.
  • Fasten the cable harness near the main connector to prevent mechanical stress on the connector and housing.
  • Protect and secure the cables within the machine to avoid damage caused by vibration or movement.

Starter Cable

The starter cable, 2 m (part number 136000246), is intended for initial setup, testing, and commissioning of the device.

It is used to connect the device to a host system and external interfaces such as CAN and power supply.

The cable is equipped with the following connectors and open wires:

  • X1: Main Plug connector
  • X2: CAN interface
  • X3: CAN interface
  • X4: Power supply connector
  • 6 open wires

X1 - Main Plug Connector

Pin Designation Color Description
TBD TBD TBD TBD

6 Open Wires

Starter cable for main plug connector with 6 open wires.

Designation Color Description
TBD TBD TBD

X2 - CAN Interface

Pin Designation Color Description
TBD TBD TBD TBD

X3 - CAN Interface

Pin Designation Color Description
TBD TBD TBD TBD

X4 - Power Supply Connector

Pin Designation Color Description
TBD TBD TBD TBD

Diagnostics Cable

The USB cable, USB-C to USB-C, 2 m (part number 136000244) is intended for debugging and diagnosis of the device.

It is used to connect the device to a host system (e.g. PC). Only USB 2.0 Full Speed (12 Mbit/s) is supported; SuperSpeed functionality is not available. The USB interface is located inside the device and requires opening the housing.

The cable has two identical USB-C, male connectors.

Connectors

Pin(s) Signal Function / Description
A4, A9, B4, B9 VBUS +5 V bus voltage (device is self-powered; not used to supply power)
A7, B7 D− USB 2.0 Data− (bidirectional)
A6, B6 D+ USB 2.0 Data+ (bidirectional)
A5 CC1 Configuration channel (pull-down to GND)
B5 CC2 Configuration channel (pull-down to GND)
A1, A12, B1, B12 GND Ground
Remaining pins — Not connected

Adapter Cables

The following adapter cables are applied when replacing old devices.

Adapter Cable to M12, 5-Pin

The Adapter Cable to M12, 5-Pin (part number 136200001).

Adapter Cable to M12, 5-Pin
Figure 1: Adapter Cable to M12, 5-Pin

It has the following connectors:

  • X1 - Micro-Timer II socket connector, 14-pin, female, code I
  • X2 - M12 connector, 5-pin, male, code A

X1 - Micro-Timer II socket connector, 14-pin, female, code I

X1 - Micro-Timer II socket connector, 14-pin, female, code I
Figure 2: X1 - Micro-Timer II socket connector, 14-pin, female, code I

X2 - M12 connector, 5-pin, male, code A

X2 - M12 connector, 5-pin, male, code A
Figure 3: X2 - M12 connector, 5-pin, male, code A

Adapter Cable to M12, 12-Pin

The Adapter Cable to M12, 5-Pin (part number 136200002).

Adapter Cable to M12, 12-Pin (part number 136200002)
Figure 4: Adapter Cable to M12, 12-Pin (part number 136200002)

It has the following connectors:

  • X1 - Micro-Timer II socket connector, 14-pin, female, code I
  • X2 - M12 connector, 5-pin, male, code A

X1 - Micro-Timer II socket connector, 14-pin, female, code I

X1 - Micro-Timer II socket connector, 14-pin, female, code I (part number 136200002)
Figure 5: X1 - Micro-Timer II socket connector, 14-pin, female, code I (part number 136200002)

X2 - M12 connector, 5-pin, male, code A

X2 - M12 connector, 5-pin, male, code A (part number 136200002)
Figure 6: X2 - M12 connector, 5-pin, male, code A (part number 136200002)

Indicator Elements

Two LEDs are installed on the front of the device to indicate functions and status.

Indicator Elements
Figure 1: Indicator Elements

The LEDs have the colors red, green, and blue. When several colors are active simultaneously, the LEDs also light up in magenta, orange, or turquoise.

The following tables show possible LED statuses:

ON LED

The ON LED indicates the power supply status.

Color State Meaning
- Off Device switched off or in sleep mode
Green On Device switched on, terminal 30 voltage in permitted range
Red On Device switched on, terminal 30 voltage outside permitted range
Green Flashing Device in diagnosis or update mode
Orange On Device is in device reset mode. See also LEDs during certain operating modes

STATUS LED

The STATUS LED indicates the operating status of the active connections. The various colors reflect the respective priority, from 6 (low) to 1 (high). If several modes are active simultaneously, the STATUS LED always indicates the status with the highest priority (smallest number).

Color State Connection Priority Meaning
- Off - - LED On is also off, the device is switched off.
Green On Various - No Error. Device is connected to the DataPlatform
Blue On Cellular internet 1 Not connected to the DataPlatform.
Orange On CAN 1 2 Error on CAN 1 interface.
Red On CAN 2 3 Error on CAN 2 interface.
White On CAN 3 4 Error on CAN 3 interface.
Magenta On GNSS 5 No position / antenna recognized.
Color State Connection Priority Meaning
- Off Wi-Fi / BLE 6 Not connected to any network / device.

If there are no errors with the current connection (Cellular, CAN1/2/3, GNSS, wireless interfaces), the STATUS LED lights up green.

When the connection is active, e.g. communication with the DataPlatform, the STATUS LED flashes from time to time. ("Activity flash").

In the event of a fault, the STATUS LED only displays the status with the highest priority.

Example: The device does not recognize any GNSS position (priority 5 = magenta) and has no Cellular connection (priority 1 = blue). The STATUS LED lights up blue.

LEDs during certain operating modes

LED State Meaning
ON / STATUS Configuration update in progress via the CAN interface.
ON / STATUS Active file transfer. A CAN message is received (flashes_orange) and sent to the DataPlatform (flashes_blue).
ON / STATUS Active data transmission.
ON / STATUS Device initializing after switching on.
ON / STATUS Configuration update in progress via the DataPlatform.
ON / STATUS Remote firmware update in progress via the DataPlatform.
ON / STATUS Reset (0x1011:0x64) the device via the CAN.
ON / STATUS Transmission of the GNSS position and the keep-alive message. Display varies depending on configured polling interval.

SIM cards

eSIM card

All device types are equipped with an integrated eSIM card.

On delivery, the eSIM card already has an eSIM profile with all the necessary communication settings.

Potential connectivity loss with custom SIM card

The device cannot establish an online connection to the DataPlatform when using a customer specific SIM card and wrong firewall settings at the SIM provider. IP addresses of the DataPlatform may change without prior notice.

  • Make sure that the SIM card provider is not using IP address based white-listing for any DataPlatform communication.
  • Make sure that - if white-listing is required - the corresponding DNS names are white-listed at the SIM provider's firewall.

On delivery, the device's eSIM card is not yet activated.

After registration of the device, activation of the eSIM card is triggered automatically.

Usually this process takes about 15 minutes. In exceptional cases it can take up to 1 working day.

Nano-SIM card

The device also provides a nano-SIM slot.

Potential connectivity loss with custom SIM card

The device cannot establish an online connection to the DataPlatform when using a customer-specific nano-SIM card with incorrect firewall settings at the SIM provider. IP addresses of the DataPlatform may change without prior notice.

  • Make sure that the SIM card provider is not using IP address based white-listing for any DataPlatform communication.
  • Make sure that - if white-listing is required - the corresponding DNS names are white-listed at the SIM provider's firewall.

Malfunction due to defective nano-SIM cards may occur.

  • Make sure that the specification of the selected nano-SIM card meets the environmental requirements of the device.
  • Ensure that the dimension of the selected nano-SIM corresponds to form factor 4FF.

Battery

Some device types feature an integrated battery (lithium-polymer).

The integrated battery allows it to send logged CAN and position data via the cellular radio interface even if the power supply from the main plug connector is interrupted. The device is not designed for permanent battery operation.

On delivery, the integrated battery is charged by approx. 30%. Before you use the device, charge the battery fully.

A fully charged battery can back up a power failure of (@ 20°C battery temperature), ensuring active operation of the device.

The following examples provide an overview of the battery runtimes in various application cases.

Example 1:

The rechargeable battery integrated is charged to 100% and the device is permanently switched on and online. The device transmits one file per minute.

The battery runtime is TBD.

Example 2:

The integrated battery is charged by 100% and the device is permanently in Sleep mode.
The device switches on cyclically every 24 hours and is online for 5 minutes to transmit the current position and certain internal device parameters. Then the device automatically switches back to Sleep mode.

The battery runtime is TBD.

Example 3:

The integrated battery is charged by 100% and the device is permanently in Sleep mode.
The device goes online only once, triggered by the acceleration sensor, and transmits the current position (theft monitoring without external power supply).

The battery runtime is TBD.

The values stated in the examples can deviate depending on the use purpose, the setup conditions (@ 20°C battery temperature) and the configured device variable GO TO SLEEP VOLTAGE, see

Note on the integrated battery

  • The integrated battery is charged using the power supply via terminal 30 and charging is only possible in a limited temperature range of:
    0 °C … +35 °C (+32 °F … +95 °F)

  • Battery operation of the device is only possible in a limited temperature range of:
    -20 °C … +50 °C (-4 °F … +122 °F)

Note the following information about use of the integrated battery

  • The integrated battery has a limited service life.
    After 500 charging cycles, contact the Proemion service to replace the integrated battery, see Chapter Service and Support.
    The number of charging cycles can be read out via the BATTERY - CYCLE COUNT device variable. See

  • Perform three complete charging and discharging cycles to achieve the full performance capability of the integrated battery.

  • During battery operation, it is not possible to use the digital output or the LIN interface.

Mounting

Mount the Device

Mount the device using two socket-head screws (M5). Insert the screws into the mounting holes on the sides and fasten them to the mounting surface. Tighten the screws with a torque of 2.2 Nm.

Example: Screw mounting, horizontal
Figure 1: Example: Screw mounting, horizontal

  1. Socket-head screw DIN 912 – M5 x 30 mm
  2. Lock washer M5, di/da = 5.3 / 9 mm
  3. CANlink® mobile 3600
  4. Mounting surface D = 3 mm
  5. Hexagon nut DIN 934 / ISO 4032 – M5

Mounting Orientation

Follow these guidelines to ensure correct mounting orientation for proper functionality, environmental protection, and radio signal reception.

The illustration below shows the mounting orientations of the device:

  • A–C: Allowed, ensures water ingress and fire protection
  • F: Conditionally allowed, fire protection only; no water exposure permitted
  • D–E: Not allowed, no water or fire protection

Only use the mounting orientations shown here.

Mounting orientation
Figure 2: Mounting orientation

Fire Protection

The LED view elements do not comply with the flammability class required for a fire protection housing.

Plug Orientation

  • Plugs must point to the left or right
  • Do not mount with plugs pointing upwards
  • Avoid mounting with plugs pointing downwards (risk of water ingress)

Mounting in Wet Environments

For installations exposed to weather or other sources of water, ensure that the mounting prevents water ingress and accumulation.

  • Ensure a gap of ≥ 5 mm between the housing and the mounting surface to prevent capillary action
  • Select a mounting orientation that allows water to drain and prevents water retention
  • Ensure that no water accumulates around the pressure-compensation element

If exposure to water cannot be avoided:

  • Install protective covers or shrouds if the device is exposed to water1.

  • Use nonmetallic materials (e.g. plastic) to avoid interference with radio signal reception

  • Use spacers or a mounting plate if required

Additionally:

  • Ensure that cable ends are properly sealed to prevent water ingress due to capillary action

Avoid mounting the device in positions directly exposed to rain or intense sunlight, as this may affect the ingress protection.

  1. Protective covers are not distributed by Proemion. They must be obtained directly from manufacturers (e.g., Schlemmer; minimum order quantity may vary). ↩

Maintenance

Maintenance

Check all connectors for a firm connection regularly.

Check the state of the integrated battery. If the battery is totally discharged or has reached the maximum number of 500 charge cycles, contact the Proemion Support.

Risk of property damage

Do not open the device housing unless you are explicitly instructed to do so. Use only approved tools and follow the specified procedures. Unauthorized opening may damage the device and may affect warranty coverage. The device must be inspected and repaired only by trained Proemion service technicians. Contact our Service and Support.

For more information on the integrated battery, see chapter battery.

Cleaning

Risk of property damage

Damage to the device due to water penetration

  • The device was tested against water jets according to IPxK5 of ISO 20653 standard. Different loads, e.g., with a pressure washer or a higher flow rate, do not correspond to the intended use.

  • Never clean the CANlink mobile device with a pressure washer or similar.

To avoid damage caused by liquid ingress, no high-pressure cleaners may be used for cleaning. In order to remove contamination, you should also avoid using jet water if possible. Instead, use a damp cleaning cloth with a solvent-free and acid-free cleaning liquid. Make sure the device is mounted as recommended to avoid liquid ingress, see Mounting Orientation.

Packaging and Transport

This chapter contains information on packing and transportation.

Risk of property damage

  • Only store and transport the device in a temperature range of -40 °C … +85 °C / -40 °F … +185 °F.

  • For devices with an integrated battery, only store and transport the device in a temperature range of -20 °C … +60 °C / -4 °F … +140 °F.

  • Protection class IP6K7 is only ensured when all connectors are properly sealed using protection caps.

  • Close all connectors with protection caps.

Lithium-polymer battery transport

According to applicable transport regulations for lithium batteries, devices containing such batteries, or their packaging, must be specially labeled.
Prior to shipping, please contact our Service and Support.

  • Only ship the device in appropriately labeled packaging.

Disposal

This chapter contains information on correct disposal.

Regulations in the European Union

Note

Observe local regulations for disposal of the device, the accessories and the packaging material.
Trash icon According to the Directive on Waste Electrical and Electronic Equipment (WEEE), the device must not be disposed of in household waste. The device contains a lithium-polymer battery which can contain toxic and polluting heavy metals. Take the device to a collection point for waste electrical and electronic equipment for correct disposal.

Environmental damage due to lithium-polymer battery

According to the valid transport regulations for lithium batteries, devices containing such batteries, or their transport packaging must be specially labeled.

Prior to shipping, please contact our Service and Support.

  • Only ship the device in a packaging that is appropriately labeled on the outside.

Regulatory and Compliance

Conformity

The device meets the requirements of the following standards and legal requirements.

The device is designed to be used in systems that must comply with applicable legal and regulatory requirements prior to commissioning.
The system integrator is responsible for ensuring that all applicable local laws, regulations, and provisions are observed.

Symbol Declaration of Conformity Status
Simplified CE Declaration of Conformity Pending
E1 Compliant Pending
ISED Compliant Pending
FCC Compliant Pending
TELEC compliant for Japan Pending
KC compliant for Korea Pending

CE Notes European Union

The devices described in this manual may only be used in mobile or stationary systems in which the distance between antennas and persons is at least 20 cm.
Antennas may only be operated in conjunction with other antennas or transmitters if the required separation distance is maintained.

Changes or modifications to this device not expressly approved by the manufacturer can void the user's authority to operate the device under CE rules.

Antenna Requirements (Cellular)

The maximum antenna gain (including cable and connector loss) must not exceed the following limits for the supported frequency bands.

4G/LTE Band (dBi):

  • B1: 11.85
  • B3: 11.35
  • B7: 11.96
  • B8: 8.46
  • B20: 8.23
  • B28: 7.49
  • B34: 11.96
  • B38: 11.96
  • B40: 11.96
  • B41: 11.96

Antenna Requirements (Wi-Fi / BLE)

The maximum antenna gain (including cable and connector loss) must not exceed the following limits for the supported wireless interfaces.

Wireless Interfaces (dBi):

  • BLE: 3.3
  • WiFi 2.4 GHz: 3.3
  • WiFi 5 GHz: 4.4

Bluetooth (ETSI)

The allowed maximum equivalent isotropically radiated power (EIRP) is:

  • Bluetooth LE: max 4.72 dBm at 2402 - 2480 MHz

Wi-Fi (ETSI)

The allowed maximum equivalent isotropically radiated power (EIRP) is:

  • 2.412 – 2.472 GHz: max 19.86 dBm
  • 5.15 – 5.35 GHz: max 19.88 dBm
  • 5.47 – 5.725 GHz: max 19.88 dBm
  • 5.725 – 5.785 GHz: max 13.96 dBm

Devices with a Wi-Fi interface are restricted to indoor use only when operating in the frequency range 5150 to 5350 MHz in the following countries:

FCC Notes USA

The devices described in this manual may only be used in mobile or stationary systems in which the distance between antennas and persons is at least 20 cm. The antennas must further not be co-located or operated in conjunction with any other antennas or transmitters. Changes or modifications to the device not expressly approved by the manufacturer can void the user's authority to operate the device under FCC rules.

FCC Part 15 Statement

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

  1. This device may not cause harmful interference
  2. This device must accept any interference received, including interference that may cause undesired operation

Interference Information

This device has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules.
These limits are designed to provide adequate protection against harmful interference in a residential installation.
This device generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause interference to radio communications. There is no guarantee that interference will not occur in a particular installation.
If this device does cause interference to radio or television reception, which can be determined by switching the device on and off, the user is advised to try to correct the interference by one or more of the following measures:

  • Realign the receiving antenna or put it in a different place.
  • Increase the distance between the device and the receiver.
  • Connect the device and the receiver to different supply circuits.
  • Consult the dealer or an experienced radio/TV technician for help.

Antenna Requirements (Cellular)

The maximum antenna gain (including cable and connector loss) must not exceed the following limits for the supported frequency bands.

4G/LTE Band (dBi):

  • FDD 2: 8.0
  • FDD 4: 5.0
  • FDD 5: 9.41
  • FDD 7: 8.0
  • FDD 8: 9.78
  • FDD 12: 8.7
  • FDD 13: 9.16
  • FDD 25: 8.0
  • FDD 26: 9.36
  • FDD 66: 5.0
  • FDD 38: 8.0
  • FDD 41: 8.0

ISED Notes Canada

English

This product meets the applicable Innovation, Science and Economic Development Canada technical specifications.

This Class B equipment complies with the applicable ISED RSS standards and CAN ICES-003. Operation is subject to the following two conditions:

  1. This device may not cause interference
  2. This device must accept any interference, including interference that may cause undesired operation of the device

Changes or modifications to this device not expressly approved by the manufacturer can void the user's authority to operate the device under ISED rules.

Radiation Exposure

This device complies with radiation exposure limits prescribed for an uncontrolled environment for fixed and mobile use conditions.
This equipment should be installed and operated with a minimum distance of 20 cm between the radiator and the body of the user or nearby persons.

Antenna Requirements (Cellular)

The maximum antenna gain (including cable and connector loss) must not exceed the following limits for the supported frequency bands.

4G/LTE Band (dBi):

  • FDD 2: 8.0
  • FDD 4: 5.0
  • FDD 5: 6.12
  • FDD 7: 8.0
  • FDD 12: 5.63
  • FDD 13: 5.95
  • FDD 25: 8.0
  • FDD 26: 6.12
  • FDD 66: 5.0
  • FDD 38: 8.0
  • FDD 41: 8.0

Antenna Requirements (Wi-Fi / BLE)

The maximum antenna gain (including cable and connector loss) must not exceed the following limits for the supported wireless interfaces.

Wireless Interfaces (dBi):

  • BLE: 3.3
  • WiFi 2.4 GHz: 3.3
  • WiFi 5 GHz: 4.4

Wi-Fi Restrictions

Applies to devices with Wi-Fi interface.

This device is restricted to indoor operation only in the band 5150–5250 MHz to reduce the potential for harmful interference to co-channel mobile satellite systems.
Original equipment manufacturer (OEM) devices installed in vehicles are permitted.

High-power radars are allocated as primary users (priority users) of the bands 5250–5350 MHz and 5650–5850 MHz and may cause interference and/or damage to this device.

This device is not capable of transmitting in the band 5600–5650 MHz in Canada.

Français

Ce produit est conforme aux spécifications techniques applicables d'Innovation, Sciences et Développement économique Canada.

Cet équipement de classe B est conforme aux normes ISDE RSS applicables et à la norme CAN ICES-003. Son fonctionnement est soumis aux conditions suivantes :

  1. Cet appareil ne doit pas provoquer d’interférences
  2. Cet appareil doit accepter toute interférence, y compris celles pouvant entraîner un fonctionnement indésirable

Les changements ou modifications de cet appareil non expressément approuvés par le fabricant peuvent annuler le droit de l'utilisateur à utiliser l'appareil selon la réglementation ISDE.

Exposition aux rayonnements

Cet appareil est conforme aux limites d'exposition aux rayonnements prescrites pour un environnement non contrôlé dans des conditions d'utilisation fixe et mobile.
Cet équipement doit être installé et utilisé avec une distance minimale de 20 cm entre le radiateur et le corps de l'utilisateur ou des personnes à proximité.

Gain d’antenne (cellulaire)

Le gain d'antenne maximal (y compris les pertes du câble et du connecteur) ne doit pas dépasser les valeurs suivantes pour les bandes prises en charge par l'appareil.

4G/LTE (dBi):

  • FDD 2 : 8.0
  • FDD 4 : 5.0
  • FDD 5 : 6.12
  • FDD 7 : 8.0
  • FDD 12 : 5.63
  • FDD 13 : 5.95
  • FDD 25 : 8.0
  • FDD 26 : 6.12
  • FDD 66 : 5.0
  • FDD 38 : 8.0
  • FDD 41 : 8.0

Exigences d’antenne (WiFi / BLE)

Le gain d’antenne maximal (y compris les pertes du câble et du connecteur) ne doit pas dépasser les limites suivantes pour les interfaces sans fil prises en charge.

Interfaces sans fil (dBi):

  • BLE : 3.3
  • WiFi 2.4 GHz : 3.3
  • WiFi 5 GHz : 4.4

Restrictions Wi-Fi

S'applique aux appareils avec interface Wi-Fi.

Cet appareil est limité à un fonctionnement en intérieur uniquement dans la bande 5150–5250 MHz afin de réduire le potentiel d'interférences nuisibles aux systèmes mobiles par satellite sur le même canal.
Les dispositifs OEM installés dans des véhicules sont autorisés.

Les radars haute puissance sont considérés comme utilisateurs principaux (prioritaires) des bandes 5250–5350 MHz et 5650–5850 MHz et peuvent causer des interférences et/ou endommager cet appareil.

Cet appareil n'est pas capable d'émettre dans la bande 5600–5650 MHz au Canada.

Warranty and Liability

Proemion assumes no liability for defects caused by normal wear, external influences and incorrect installation, operation or maintenance. This also applies if the customer or a third party modifies the devices, any accessories, or the software without permission from Proemion.

Service and Support

The latest versions of the drivers, software, firmware, and documentation are available at Document Library.

Do you need help or want to report a bug?
Visit Proemion for more information, or raise a ticket via Support.

Firmware Updates and Support

To ensure the best performance and security of your devices, we strongly recommend always installing the latest firmware provided by Proemion.

Please note:

We do not provide technical support for issues caused by outdated firmware.
Errors resulting from outdated firmware are considered non-qualified errors and are not covered by warranty or support.

Regular firmware updates are essential to maintaining the functionality of your devices.
If you need assistance with the update process, please contact our Service and Support.

For more information on the Firmware Update, check the device manual of your device at the Document Library.