Network Connectivity

Proemion offers the following tools to test your network connectivity.

In case you are experiencing connectivity issues, here's a list of endpoints you need to be able to reach in order to use the Proemion DataPlatform:

Web portals and APIs use HTTP and HTTPS on standard ports 80 and 443. URLs are:

Note

Note that this are the Proemion endpoints. You may need reach custom portals and APIs, e.g. https://portal.merino-op.com/api.

• dataportal.proemion.com
• dataportal.proemion.com/api
• services.proemion.com

Realtime Diagnosis sessions are established using port 60100 for unencrypted traffic, and 61100 for TLS-encrypted traffic. Endpoint for these ports is:

• rtgateway.proemion.com

Connectivity Check

In order to test connectivity with our services, we provide a test utility that can be downloaded from the following locations:

• Windows (64 bit): connectivity-check.exe
• Linux (amd64): connectivity-check

This tool will try to establish a TCP connection to our service endpoints and tell you which of those connections worked, and which ones don’t. We hope this makes it easier to debug connectivity issues.

If you experience any issues, get in touch with our Support.