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Nano-SIM card

The device also provides a nano-SIM slot.

Potential connectivity loss with custom SIM card

The device cannot establish an online connection to the DataPlatform when using a customer-specific nano-SIM card with incorrect firewall settings at the SIM provider. IP addresses of the DataPlatform may change without prior notice.

  • Make sure that the SIM card provider is not using IP address based white-listing for any DataPlatform communication.
  • Make sure that - if white-listing is required - the corresponding DNS names are white-listed at the SIM provider's firewall.

Malfunction due to defective nano-SIM cards may occur.

  • Make sure that the specification of the selected nano-SIM card meets the environmental requirements of the device.
  • Ensure that the dimension of the selected nano-SIM corresponds to form factor 4FF.